Returns & Exchanges

30-day money-back guarantee

You can return your order within 30 days of receipt. The item must be returned unworn, unwashed and in its original condition.

To make a return, please contact our customer service at the following address: info@ravolla.com.

Please include in your message:

• Your email address
• Your order number
• The reason for the return

Our customer service will then help you with the return procedure.

Easy returns in 3 steps

Step 1: Contact our customer service

Before making a return, please contact our customer service at the following address: info@ravolla.com.
We will provide you with the return form and all the necessary instructions.

Step 2: Send your order

Send the items together with the completed return form to the address provided.
Make sure your parcel has a tracking number. As the sender, you are responsible for sending the return and the return costs are at your expense.

Step 3: Receive your refund

As soon as we receive your returned parcel, we will refund the amount of your purchase within 5 working days.